OnBoard Tours has experts on travel to New York City and other cities. Over the years we have figured out the best ways to experience the cities in which we operate. We share that information with our customers to make sure they have the best time when they visit our cities.

We have prepared a free report below called '4 Worst Mistakes Visitors Make.' Click the Black Bar below to see the report.

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4 Mistakes NYC Visitors Make That Can Ruin Your Trip

The U.S. Travel Association says that the use of travel agents has been declining rapidly since the dawn of the Internet. Today, most people plan their own vacations on the Internet. Individuals have more information than ever, but there are very few filters that can help you separate the good information from the bad. In the 1980s, your average traveler visited a local travel agent to plan his vacation. The agent recommended an itinerary, restaurants, hotels, airlines, etc. Today, most people role the dice. As a result, many people do not enjoy their vacation because they make mistakes in planning. Here are the four worst:

1. Wrong Hotel

Booking the wrong hotel will ruin your trip. There are countless ways you can go wrong here. The most common is that the hotel doesn’t look the same as it did online. The room is shockingly tiny, the paint is peeling, the bedspread is polyester, there’s no closet in the room, etc. Many people choose hotels in remote suburbs, thinking they are saving money. However, when subways stop running or become too inconvenient, you end up paying for taxis, which eats up your savings. Even worse, you can spend two hours per day commuting to your hotel (they always advertise it’s 15 minutes away) and waste more than 15% of your vacation. You are better off finding reasonably priced hotels near the center of the action.

2. Wrong Restaurants

Without a travel agent to tell you where to eat, what are you going to do? You’ll go to Olive Garden, Applebee’s, Outback Steakhouse, or some other chain you are familiar with so you don’t risk bad food at a high price. This is the WORST thing you can do. Find someone to recommend local unique restaurants. NEVER eat in a high traffic tourist area. That spells bad food at high prices. Those places stay in business because they don’t need repeat business. Find a small place out of the way. They are still in business because locals keep going back for the great food. Ask your hotel concierge. Or call an OnBoard Ambassador at 1-212-852-4821 (NYC) or 1-301-839-5261 (DC). Read reviews on Yelp.com or Zagat.com.

3. Wasting Hours of Your Vacation in Long Lines

Up to 3 hours to visit the Statue of Liberty. Over 1 hour for the Washington Monument. Nearly two hours for the Empire State Building. Waiting for the next trolley or double-decker bus to come by with an empty seat. Think about doing those things in 100 degree heat, or in the rain, or in the cold. Is that why you are going on vacation? Don’t waste that much of your vacation. If there is a long line, there is probably a better way to do it. Go to the top of Rockefeller Center with a prepurchased, time specific ticket. Choose the Old Post Office Tower instead of the Washington Monument. Take a ride on New York Water Taxi or Circle Line Downtown’s Zephyr and get up close and personal with the Statue of Liberty with no wait — and you’ll get to see the Brooklyn Bridge and Empire State Building and Chrysler Building and Lower Manhattan from the boat! Again, ask your hotel concierge or call an OnBoard Ambassador to figure out how to circumvent the lines.

4. Failing to “Get the Lay of the Land”

This is the worst one, because if you avoid this mistake, it clears up the rest. Let me be plain: take a bus tour on your first day. They never sound sexy, but you’ll end up having a great time if you pick the right tour. You need a tour where your tour guide will get off the bus with you. Hop-on, hop-off tours are great for the tour company because they can sell your seat 10 times over, but you end up waiting in line for the next bus with an empty seat (see #3) and you don’t really get to experience anything. Make sure the company you are using has licensed tour guides. Many companies do not, and some don’t even have live tour guides on the bus, they use recordings. If you take the right tour on your first day, you end up getting the lay of the land and you can ask your tour guide about what else you should see. They can give you tips for shopping (like where there is no sales tax), nightlife, entertainment, restaurants, and how to avoid long lines and tourist traps. We suggest you choose an NYC tour here. If you are looking for a Washington DC Tour, go here.

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Tour Comparison

  • compare NYC tours

  • Duration
  • Comprehensive?
  • Live Tour Guide?
  • Tour Guide Hops Off?
  • Includes Boat Cruise?
  • Climate Controlled Buses?
  • Free bottled water?
  • Never left by yourself?
  • Comfortable seats?
  • Highest rated tour guides?
  • Smallest Groups?
  • OnBoard NY See It All!

  • starting at


  • See everything in an efficient format.

    5 1/2 Hours

  • yes
  • yes
  • yes
  • Ride the World Famous Staten Island Ferry & see Lower Manhattan & the Statue of Liberty up close.yes
  • Our Climate Controlled Shuttles wait for you at every locationyes
  • yes
  • Guide and bus stay with you the entire time.yes
  • yes
  • Consistent glowing reviews.yes
  • 34 or fewer seatsyes
  • NY Shuttle Tours

  • starting at


  • You will be so tired, you will forget most of what you see.

    9 Hours

  • yes
  • yes
  • You are left on your own at some stopsSometimes
  • You can pay extra to spend hours at the Statue of Liberty.Sort of
  • yes
  • no
  • no
  • yes
  • no
  • Uses 40-passenger busesno
  • Gray Line/City Sights

  • starting at


  • If you can see all the major sights in 8 hours on this tour, it will be a miracle!

    Two Days

  • no
  • Many tours have audio recordings.Not Always
  • no
  • no
  • no
  • no
  • no
  • no
  • no
  • More than 70 people per busno

*Prices are Per Person or Per Adult Respectively. Prices for Children May Vary.

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